Dear Chris,
Thank you for sharing your experience with us.
We deeply regret any inconvenience you may have encountered while using Insolvo. However, we would like to point out that your funds were reserved because you posted three tasks.
Please be advised that once you post a task, the system will always require you to deposit to your Insolvo account the sum that equals the price you have set for your task. It does not mean that you are paying upfront, as the money you deposit stays on your Insolvo account until you approve the task's completion at the very end. This is done to ensure your ability to pay.
Please be advised that we will refund your money at any time. Contact our Support at
[email protected] for the refund.
Sincerely yours,
Insolvo Support Team