Hire freelance Zendesk specialists
Find skilled Zendesk specialists for your business or project
6 years
assisting you
with your Tasks279 646
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successfully
completed Tasks35 seconds
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response to your Task
6 years
of helping you solve tasks
279 646
performers ready to help
198 642
tasks already completed
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to the first response
Hire top freelancers on Insolvo
- 1Post a TaskPost a TaskDescribe your Task in detail
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- 3Pay at the EndPay at the EndPay only when a Task is fully completed
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Task examples for Zendesk
I need you to configure and customize Zendesk for a company's customer service needs, including creating macros, automations, and reports.
100Configure and customize Zendesk for a company's customer service needs, including creating macros, automations, and reports. This involves using your knowledge of Zendesk to set up a customer service system that is customized to the company's specific needs. You will need to create macros and automations that streamline the customer service process, and that ensure that all customer issues are properly tracked and documented. Additionally, you will need to create reports that provide insights into customer service metrics and that help the company improve its customer service process.
Zendesk specialists are professionals who specialize in using the Zendesk customer support platform to manage customer interactions and support tickets. They have expertise in configuring and customizing Zendesk to meet the unique needs of businesses. With their skills, Zendesk specialists can help businesses improve their customer support process and increase customer satisfaction.
What makes our freelance Zendesk specialists the best?
Our freelance Zendesk specialists are the best because they are proficient in managing customer support systems using Zendesk. They have a deep understanding of customer support best practices, ticket management, reporting, and other advanced features of Zendesk. Their ability to troubleshoot problems, provide excellent customer service, and deliver high-quality projects make them the ideal choice for businesses looking to streamline their customer support processes.
What are the benefits of working with freelance Zendesk specialists?
Hiring a freelance Zendesk specialist can bring a range of benefits to your customer support operations. Freelancers are often more affordable than in-house specialists, and can offer flexible work schedules that fit your support needs. They can also provide specialized expertise in Zendesk configuration and optimization, allowing you to streamline your support processes and improve customer satisfaction. Additionally, freelance Zendesk specialists can provide quick turnaround times and efficient communication, ensuring your support operations run smoothly from start to finish.
How to create a detailed brief for freelance Zendesk specialists?
When hiring a freelance Zendesk specialist, it's important to provide a clear and comprehensive brief that outlines your support needs. Begin by defining your customer support goals, including the channels you use and your customer support workflow. Highlight any specific features you need, such as ticket automation, macros, or triggers. Specify your budget, timeline, and communication channels to help your Zendesk specialist work efficiently and deliver the results you need.
What is included in the work of freelance Zendesk specialists?
What tools can Zendesk specialists use?
Why hiring freelance Zendesk specialists is important?
User reviews
I have used Insolvo for my leisure project and after one experience, I need to say that working with the freelancers was much faster, much more engaging and, to be honest, much more fun than I would have ever expected. They were very professional and customer-oriented. It was a real pleasure to work with the freelancers.
I have been using Insolvo for quite a while now. I'm using it for business tasks as well as for pleasure tasks. I have to say that I'm more than happy with the final outcome. The website is user-friendly and highly secure. Highly recommended!
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For a start, we needed to find some images and other data about certain locations, a couple of hundred of them. And Insolvo made that process so incredibly easy. You just create a job and find a candidate within 20 minutes. You have reviews to see whether the candidate has done a good job in the past. So overall, we were very pleased, it just saved us lots of time. Great service!
Insolvo is new to me, easy to register, plenty of tasks posted every day, friendly interface. It is easy to apply for the task, communicate with the buyer before taking on the work to clarify all the details and evaluate if the task is right for you. So far I am happy, and will be monitoring this platform daily.
Insolvo is a great freelance platform, especially if you're starting off as a new freelancer. I've been on Insolvo for a month now, and I'm pleased with the experience. The tasks range from graphic design to website development. As far as I know, the payment system seems secure. I haven't seen any spam posts, so that has been a relief. I'm looking forward to getting more tasks.
As a freelancer and member of Insolvo online freelance platform I can say all the best for this company, easy and very interesting tasks for everyone, excellent communication and mechanism for sending and accepting tasks. Tasks are from so wide fields: from simple to the most complex. Very interesting and potential company for freelancing.
I've been freelancing with Insolvo for around a month now. And it's been an overall positive experience. So as a beginner I was able to get my first client within the first three days of signing up for Insolvo, which is really helpful as I didn't have to spend days searching for clients and talking to people. It's also really nice that Insolvo has a good support team.
Among the many things I loved about Insolvo - you get to see a lot of different types of tasks: from translating to proofreading - basically anything. … If you're looking to make some money I'll definitely recommend Insolvo.
I’ve been working on Insolvo for several months now. What I like about Insolvo the most is its interface. It's very simple to use. Their chat system is also great. So you don't have to talk with your buyers elsewhere. I found many tasks I was able to do. So I encourage you to join Insolvo and I think it's the best choice you can make if you want to start freelancing.
