Freelance jobs for Zendesk specialists
Discover a world of remote work opportunities. All skill levels are welcome.
7 years
assisting you with
your Tasks10 054
Tasks are posted on our
website every month$1 500
ambitious Freelancers
earn per month27 seconds
is the average frequency
for a new Task to appear
7 years
of our freelance platform
10 054
Tasks are posted on our website every month
$1 500
ambitious Freelancers earn per month
27 seconds
is the average frequency for a new Task to appear
How to start earning on Insolvo
- 1MoneyMoneyWith Insolvo, you may work for yourself and earn a consistent income.
- 2Free TimeFree TimeYou are no longer required to have a regular schedule. Create your own.
- 3Free choiceFree choiceYou decide what Tasks to apply for.
Why are we better than the others?
Payment guarantee
Your fee is locked in once you're chosen. Just complete the task to get paid.
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AI freelance solutions
Our AI fairly considers everyone. Newcomers get a shot too!
AI selects the best Tasks
Tasks for All
Our AI finds the perfect tasks for you, whether you're a pro or just starting out.
Interesting Tasks for both beginners and professionals
Why freelancers choose Insolvo
- Secure payments guaranteedEvery task on Insolvo is backed by a secure payment system — you get paid on time, every time
- New tasks 24/7Thousands of tasks are posted daily — pick what fits your schedule and skills, anytime
- Projects for every skillFrom quick gigs to long-term contracts — choose what suits you. There's work for every level and niche
Task examples for Zendesk
I need you to set up new ticket forms in Zendesk
350Design and create new ticket forms in Zendesk. Customize the forms to gather specific information needed for different types of inquiries. Ensure that the forms are user-friendly and easy to navigate for both agents and customers. Test the forms to make sure they are functioning correctly before implementing them in the Zendesk platform.
Dorothy Garcia
I need you to configure Zendesk Chat on our website
150Design the layout for Zendesk Chat on the website. Create an account with Zendesk and integrate the chat widget into the website's code. Customize the chat settings to align with our branding and set up automated responses. Test the chat functionality to ensure it is working properly.
Lillie Lane
What Freelancing with Zendesk Looks Like for You
Working with Zendesk as a freelancer opens a promising path, whether you’re just stepping into customer service support or you’re a seasoned pro ready to scale your work. Zendesk, known for its comprehensive customer support software, demands a set of skills that blend technical know-how with an understanding of customer experience. Beginners might start by managing ticketing systems, creating help center articles, or customizing Zendesk workflows to enhance client operations. Even if you’re just getting your feet wet, projects like setting up basic automations or optimizing user roles give you tangible tasks that build your resume.
For those with more experience, freelance work with Zendesk can mean advanced tasks such as integrating third-party apps, designing complex workflows, or developing custom APIs to tailor customer support to specific business needs. This variety means that the platform suits a range of skills, letting you grow your expertise step-by-step.
Finding steady projects in Zendesk might feel like piecing together a puzzle—but here’s where Insolvo shines. Insolvo connects you with vetted clients actively seeking freelancers who understand Zendesk. Unlike general freelance marketplaces, Insolvo’s focus on secure payments and project quality means you spend less time chasing gigs and more time delivering value. With over 15 years of industry presence, Insolvo offers a reliable foundation to launch or expand your Zendesk freelancing career. Whether you’re balancing projects or aiming for full-time freelance stability, Insolvo helps you navigate this space with confidence.
Signing up on Insolvo is a natural next step for any Zendesk freelancer ready to turn skills into steady income. From beginners landing their first tickets to experts working on complex deployments, Insolvo’s pool of projects and secure workflow means you’re not just working harder—you’re working smarter.How Zendesk Freelance Work Flows: Tools, Steps, and Tips
Understanding the typical workflow for Zendesk freelance projects will set you apart and help you deliver professional results that clients value. A typical Zendesk freelance assignment usually starts with a clear project scope—whether it’s migrating data, customizing a help desk, or setting automated triggers. Communication with your client is key at this stage. Clarify expectations and deadlines upfront and ensure you know which Zendesk products and integrations they use.
Once the scope is set, it’s time to dig into the Zendesk setup. The Zendesk Support interface, alongside tools like Zendesk Guide and Zendesk Explore, form the core environment you’ll often work in. Beginners might focus on ticket management, creating macros, or setting up triggers and automations to streamline common support workflows. For more technical work, you should be comfortable using Zendesk APIs, Web Widgets, and app frameworks to tailor the experience to client needs.
To produce quality work, a systematic approach is worth adopting. Start by testing all configurations in a sandbox environment before rolling changes into production. This minimizes disruptions for your client’s team and customers. Also, careful documentation isn’t just a formality—it’s your shield and a resource for clients or other freelancers who may take over later.
For freelancers on Insolvo, taking extra steps like requesting detailed client briefs and setting milestones helps manage your workload and payment security. Insolvo’s platform support, including milestone-based payments and review systems, brings you closer to consistent and fair compensation, eliminating worries about unfair clients or stalled projects.
Expert tip: leverage Zendesk’s increasing emphasis on multichannel support. Projects that involve integrating chat, email, and social media customer interactions are growing. Familiarity with the Zendesk Sunshine platform is an asset and can raise your project rates, helping you overcome pricing difficulties and competition. Stop searching for clients—on Insolvo, tailored Zendesk jobs are waiting to match your evolving skills.Mastering Success as a Zendesk Freelancer on Insolvo
Thriving as a Zendesk freelancer means more than just technical knowledge—it’s about positioning yourself as a trusted expert within a competitive field. Insolvo helps you build this trust with its transparent ratings system and verified client reviews. Your profile isn’t just a formality, it’s your professional brand. You should highlight specific Zendesk achievements like successful migrations, automation projects, or custom integrations while keeping your portfolio current and relevant.
To increase your chances of landing projects, consider specializing in sectors that heavily invest in customer experience, such as SaaS companies, e-commerce, or healthcare. Data shows that freelancers who align their expertise with targeted industries often command higher hourly rates and enjoy steadier project flows.
Pricing your Zendesk services can feel daunting. Many freelancers hesitate between underselling and losing clients or overpricing and losing bids. On Insolvo, you gain insights from client demand patterns and can test competitive rates thanks to the platform’s transparent bidding process. In essence, you can refine your prices based on real feedback instead of guesswork.
Professional growth here isn’t just about project variety but also about continuous learning. Zendesk regularly updates its software capabilities, and keeping pace with these changes through official training or community involvement is vital. Insolvo offers access to clients who value these certifications, helping you highlight your qualifications to stand out.
Finally, remember the value of stable projects and secure payments on Insolvo. With the platform handling dispute resolution and escrow services, you reduce risks associated with unfair clients. That stability lets you focus on improving your craft and expanding your freelance business.
Sign up on Insolvo and start earning! Your next Zendesk project, matched to your skills and schedule, is just a few clicks away.
How can a beginner get their first Zendesk freelance project in 2025?
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User reviews
Insolvo is new to me, easy to register, plenty of tasks posted every day, friendly interface. It is easy to apply for the task, communicate with the buyer before taking on the work to clarify all the details and evaluate if the task is right for you. So far I am happy, and will be monitoring this platform daily.
Insolvo is a great freelance platform, especially if you're starting off as a new freelancer. I've been on Insolvo for a month now, and I'm pleased with the experience. The tasks range from graphic design to website development. As far as I know, the payment system seems secure. I haven't seen any spam posts, so that has been a relief. I'm looking forward to getting more tasks.
As a freelancer and member of Insolvo online freelance platform I can say all the best for this company, easy and very interesting tasks for everyone, excellent communication and mechanism for sending and accepting tasks. Tasks are from so wide fields: from simple to the most complex. Very interesting and potential company for freelancing.
I've been freelancing with Insolvo for around a month now. And it's been an overall positive experience. So as a beginner I was able to get my first client within the first three days of signing up for Insolvo, which is really helpful as I didn't have to spend days searching for clients and talking to people. It's also really nice that Insolvo has a good support team.
Among the many things I loved about Insolvo - you get to see a lot of different types of tasks: from translating to proofreading - basically anything. … If you're looking to make some money I'll definitely recommend Insolvo.
I’ve been working on Insolvo for several months now. What I like about Insolvo the most is its interface. It's very simple to use. Their chat system is also great. So you don't have to talk with your buyers elsewhere. I found many tasks I was able to do. So I encourage you to join Insolvo and I think it's the best choice you can make if you want to start freelancing.
I have used Insolvo for my leisure project and after one experience, I need to say that working with the freelancers was much faster, much more engaging and, to be honest, much more fun than I would have ever expected. They were very professional and customer-oriented. It was a real pleasure to work with the freelancers.
I have been using Insolvo for quite a while now. I'm using it for business tasks as well as for pleasure tasks. I have to say that I'm more than happy with the final outcome. The website is user-friendly and highly secure. Highly recommended!
Thank you Insolvo for your editorial services! They are affordable, professional, and prompt.
Dear Insolvo! We want to send a special thank you from our company to yours. Particularly when we had an event coming up within 2 weeks and we had less than two days to produce a 30-second promo commercial. So thank you, we love doing business with you!
For a start, we needed to find some images and other data about certain locations, a couple of hundred of them. And Insolvo made that process so incredibly easy. You just create a job and find a candidate within 20 minutes. You have reviews to see whether the candidate has done a good job in the past. So overall, we were very pleased, it just saved us lots of time. Great service!
